A washing machine hose lets go at 2am and suddenly your Dunn laundry room is underwater — that's the exact moment our dispatch line is built for, with a technician routed before you've finished mopping the first puddle.
Call +1-844-578-1604
Avg. arrival under 60 minutes in Dunn
Flat-rate quote before any equipment runs
IICRC-certified technicians on every truck
We run our Dunn operation on IICRC-certified technicians and commercial-grade equipment, not a subcontractor list we pull from when the phone rings.
Every Dunn truck carries moisture meters, thermal cameras, and both standard and low-grain-refrigerant dehumidifiers, because a one-size drying setup doesn't work for every kind of Dunn home.
We also keep documentation formatted the way insurance adjusters actually want to see it, since most of our jobs end up crossing an adjuster's desk at some point.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
Fresh paint over an old stain can hide the problem visually for a month or two, right up until the drywall paper backing gives out.
A smell that gets stronger after rain is a strong hint that groundwater or a foundation crack is letting moisture in during wet weather.
Hardwood cupping at the edges, laminate lifting at the seams, or carpet that stays spongy days after you last noticed water — all three point to moisture sitting against the subfloor.
Catching a hidden leak through the water bill is far cheaper than waiting for it to surface as a flooded room.
Bubbling near a window frame frequently traces back to a failed seal letting water in gradually.
Dark spotting around grout lines or window frames is frequently the first visible sign of a developing moisture problem.
Catching two or more of these signs at once usually means it's past time for a proper inspection.
Bouncing between an extraction company, a drying company, and a repair contractor is how small jobs turn into weeks-long headaches — we keep all three under one roof on purpose.
Every service below gets the same documentation standard, whether it's a single wet closet or a full commercial loss.
The first hour after a water loss decides how much of the structure is salvageable, which is why extraction is always the first truck-mount job, not an afterthought behind paperwork.
Air movers and dehumidifiers get placed according to psychrometric readings taken at assessment, not a default layout used on every job regardless of conditions.
Our sewage cleanup protocol follows IICRC S500 guidelines start to finish, including isolation of the affected zone and disposal documentation.
Antimicrobial treatment on studs, subfloor, and other porous surfaces happens during the drying phase, especially anywhere that stayed wet more than 48 hours.
One contract from extraction through reconstruction means you're not managing two separate companies and two separate invoices.
Furniture, electronics, and documents get assessed on-site, with salvageable items cleaned and stored while the space dries.
Four steps, no guesswork — here's exactly what happens between your call and a verified-dry structure.
Dispatch gathers just enough detail to load the right equipment before the truck leaves the lot.
Photo and moisture documentation happens before any equipment gets touched, which protects your insurance claim later.
Extraction and drying run as one continuous process rather than two separate scheduled visits.
Final verification is where corners often get cut industry-wide; we treat it as mandatory.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Licensing and insurance aren't paperwork we keep in a drawer; they're what let us stand behind the work if something doesn't go as planned.
Regionally staged trucks mean a crew often arrives before a national chain's call center finishes the intake questionnaire.
You get a written estimate before equipment turns on, not a surprise invoice after the fact.
If a drying target isn't hit on schedule, equipment stays on-site at no extra charge until the readings confirm it's dry.
If our readings don't hit a safe drying standard on schedule, equipment stays running at our cost until they do — that's the bar we hold ourselves to.
This isn't marketing copy — it's the actual checklist our crews sign off against before a job is marked complete.
Call +1-844-578-1604Whether your address sits in 28334 28335 or a neighboring zip, the same crew and the same response standard applies.
We track call patterns by zip code across Dunn to keep crew staffing matched to where emergencies actually happen.
"What stood out was how calm the technician stayed while explaining a genuinely stressful situation — that mattered more than I expected."
Renee A., Dunn"They found mold starting behind our baseboards before it spread and handled containment properly instead of painting over it like a previous company tried."
Owen D., Dunn"The sewage backup in our basement bathroom got the full PPE-and-disinfection treatment, and they walked me through exactly why certain materials had to go."
Fatima J., Dunn"Fast response and clear pricing, and they handled the back-and-forth with my insurance adjuster directly, which saved me a genuinely stressful week."
Lucas P., Dunn"We had a slow leak for weeks without noticing, and thermal imaging found moisture in a spot we never would have checked ourselves."
Grace T., Dunn"Working a commercial job around our business hours could have been a scheduling nightmare, but they made it simple."
Nathaniel W., Dunn"The technician explained exactly which boards needed to go and which tested dry enough to keep, so we didn't overpay for the repair."
Bianca H., Dunn"Storm runoff got into our crawl space and the smell alone told us something was wrong. They found a failed vapor barrier and fixed the actual cause during the same visit."
Derek S., Dunn"They found the actual source of the leak instead of just drying the surface damage, which saved us from the same problem happening again in a month."
Melissa C., Dunn"A dishwasher supply line failed while we were on vacation and came home to a soaked kitchen floor. They handled the extraction, drying, and coordination with our property manager without us having to fly back early."
Victor N., Dunn
